Meet the Team

Our experienced and friendly team is here to provide expert advice and support, helping woodland owners find the right insurance for their needs.  

As part of Fiveways Insurance Consultants Ltd, we combine specialist woodland insurance knowledge with the personal approach of a family-run business established in 1967.

Nigel West Dip CII

Managing Director

Nigel joined the family business in 1990 after starting his insurance career with Eagle Star. He became managing Director in 2006 and is a Diploma-qualified member of the Chartered Insurance Institute. Outside work, Nigel enjoys playing the piano, socialising and caravanning.

T: 01952 822 910
E: nigel@fivewaysinsurance.co.uk

Lisa West

Accounts Manager

Lisa has worked in insurance since 1987 and joined Fiveways in 1990. She now manages the company’s  accounts, including payroll, client money oversight and insurer reconciliations. Outside of work, Lisa enjoys reading, caravanning and church bell ringing.

T: 01952 822 914
E: lisaw@fivewaysinsurance.co.uk

Daniel West BA(Hons) Cert CII

Business Director

Dan joined Fiveways in 2016, initially developing the company’s electric vehicle insurance scheme. Now Cert CII qualified , he helps manage and develop the business and became branch manager of the Stafford office in 2022. Outside of work, Dan enjoys flying, walking his Cockapoo Teddy and spending time with family and friends.

T: 01785 270046
E: dan@fivewaysinsurance.co.uk

Emma Whittall Cert CII

Insurance Specialist

Emma joined Fiveways in 2002 and has experience across both personal and commercial insurance. She now manages the Woodways Woodland Insurance scheme, bringing many years of industry knowledge to the role. Outside work, Emma enjoys spending time with family and friends and relaxing with a glass of wine.

T: 01952 822 916
E: emma@woodwaysinsurance.co.uk

Raven O’Neill BA (Hons) Cert CII

Insurance Apprentice

Raven joined the Woodways team in 2025 and supports the day-to-day running of the Woodland Insurance scheme. He is currently completing an Insurance Practitioner Apprenticeship while working towards his Cert CII qualification. Outside work, Raven enjoys camping, shopping and visiting cafe’s

T: 01952 979 001
E: raven@woodwaysinsurance.co.uk

Woodways has worked with a leading provider of Countryside Liability covers to create a brandnew scheme for Woodland Owners. 

We now have a fantastic product at an excellent price point providing £5m Public Liability cover together with £100,000 Legal Expenses included. 

Talk to us now or find out more here